Order & Shipping

Order status
You will receive an Order Confirmation email after your order has been successfully placed and a Shipping Confirmation email once your order has shipped. If you do not see the confirmation emails, do check your Spam folder as they may end up there.
All orders will be processed within 2 business days from the date of order (excluding weekends and Singapore public holidays).

 

Shipping Rates & Information

We provide complimentary delivery for orders within Singapore.

All shipments are trackable and the tracking number will be sent to you in the Shipment Confirmation email.

Singapore

  • Complimentary delivery for all orders
  • Delivers in 2-4 business days

International (via DHL Express)

  • Australia: AUD20. Complimentary delivery for orders above AUD200.
  • Hong Kong: HKD80. Complimentary delivery for orders above HKD900.
  • Indonesia: Rp160,000. Complimentary delivery for orders above Rp1,700,000.
  • Malaysia: MYR30. Complimentary delivery for orders above MYR400. 
  • Philipines: ₱650. Complimentary delivery for orders above ₱6,200.
  • United Kingdom: £20. Complimentary delivery for orders above £150.
  • United States: USD25. Complimentary delivery for orders above USD170.
  • Delivers in 2-7 business days*

*This is an estimation. There might be additional days required for custom clearance at your destination. 

If you need an order urgently, check in with us at customercare@lilianddo.com for other delivery options before you checkout.

For international orders, please note that any associated duties or taxes are to be borne by the customer.

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Note: Orders placed during festive seasons and sale period may take longer than usual to process and deliver. 

Note: Lili & Do reserves all rights to reject or cancel any orders at our own discretion.